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Joined: Oct 2007
Posts: 19
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OP
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Joined: Oct 2007
Posts: 19 |
I am trying to check the voicemail on my internal office mailbox from an outside line.
System is an Electra Elite IPK.
My station has a DID number set, and DID works properly, as far as that goes.
I know how to get to my mailbox if the main voicemail attendant answers. (9 + extension, etc)
The problem is, when I dial my DID #, I get my outgoing greeting, and cannot figure out how to get to the automated attendant for the office.
Or is there an entirely different procedure that I'm missing?
I was able to get to a password prompt by hitting *, however it doesn't accept my normal internal voicemail password. Is the password it is asking a separate password from my normal voicemail password?
Thanks in advance for any info!
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
You may be able to press 9+extension at your outgoing message.
Regardless, if you press * ## (sometimes * ## * ##) you should get the auto-attendant.
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Joined: Nov 2008
Posts: 953
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Member
Joined: Nov 2008
Posts: 953 |
All NEC Voice Mails is *2# to get to the Main Greeting.Elite,IPK,IPKII,SV8100. Not sure for aspire or DSX.
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Aug 2005
Posts: 2,125
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Member
Joined: Aug 2005
Posts: 2,125 |
Oh, that's new on me. Is that post-Active-voice?
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Joined: Nov 2008
Posts: 953
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Joined: Nov 2008
Posts: 953 |
All the Active Voice's I've worked on In this part of the World. 
"The Only Stupid Question, Is the Question Thats not Asked."
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