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Joined: Aug 2005
Posts: 28
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OP
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Joined: Aug 2005
Posts: 28 |
I have a need to be able to transfer an outside call to an off premise phone # let's say if the caller were to press "5" in the night greeting to get to the Dr's. answering service. I have it rigged right now by sending that call to station 315 and it is set to call fwd all calls to the off site #. I would like to find a more reliable way to accomplish this because in case of a power out the call fwd will be re set to off. NEC DSX 40
I am a TransTel guy I'm just involved in this project because my alarm guy is the Dr's friend
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Skip
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Serving SW and West central Fl since 1984
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Joined: Aug 2005
Posts: 28
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Been There Done That.
We have already had 2 power outages this summer of longer than 2 1/2 hours.
All my systems have UPS
But I thank you for the thought
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
you can get a ups to power it a week if need be just spend the $$$
Skip
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Serving SW and West central Fl since 1984
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Joined: Feb 2007
Posts: 902
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 902 |
Call forwarding should not drop out on a power reset.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
Originally posted by Deltron:
Call forwarding should not drop out on a power reset. it does on the DSX , now this is station call forwarding to a speed dial bin not CO CF I had the same thing on a couple of systems and just put big UPS on them it doesn't take much to power them a couple of days with no traffic and only the ksu on the UPS
Skip
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Serving SW and West central Fl since 1984
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Joined: Feb 2008
Posts: 683
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Joined: Feb 2008
Posts: 683 |
Instead of using an extension to do the forwarding, use a speed dial bin. Never have to worry about forwarding being cancelled. I have that scenario working at to locations currently.
St Petersburg
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Joined: Jan 2009
Posts: 832 Likes: 1
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I agree w/ RonP. Use a system speed dial instead. As far as the power issue....I'd be talking to the provider to find out what is causing the frequent and long outages and invest in a top-dollar UPS as has been suggested.
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Use carrier call fwd for better voice quality.
It can also be set up on dual purpose button for Receptionist or others to either speed dial the cell
phone or carrier call fwd to the cell phone with option to screen the call and pull back. In the AA same string but in a speed bin.
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Joined: Aug 2005
Posts: 28
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RonP,
That's what I was looking for. Thank You I knew there was a way to get it done with out using a station port. Took me a while to get it set up, ya know that little blurb about tandem call for incoming lines should be first on the list of programming not last.
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