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Joined: Aug 2009
Posts: 278
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Joined: Aug 2009
Posts: 278 |
A client has a NEC Electra Elite phone system with voicemail and needs a password reset. He does not know the password for this box or the admin password. I do not know exactly what voicemail system he has.
What type of voicemail is likely to be installed with the NeC Electra Elite? Is it built-in or separate?
Can the voicemail password be reset from a phone?
Vaya con Dios amigos!
Butch
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
It is an in-skin called Elitemail, and is based on the Active-Voice Repartee/AD_40 line.
It can be reset from a phone.
Log into the administrator mailbox and select the option to change a mailbox. Enter the extension number of the mailbox. Follow the directions / answer the questions.
If the administrator mailbox and passcode have been lost, they can be recovered by NEC tech support.
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Joined: Aug 2009
Posts: 278
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Joined: Aug 2009
Posts: 278 |
So the only option to reset the voicemail password is to call NEC tech support? Is there any way to default the voicemail system?
Vaya con Dios amigos!
Butch
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Joined: Nov 2008
Posts: 953
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"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Sep 2011
Posts: 6
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Joined: Sep 2011
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Hi Butch, did you find an answer to your problem, I have the same situation. Many Thanks
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Joined: Jun 2010
Posts: 7
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Joined: Jun 2010
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I have the same issue, was there any other way to reset the Admin Password?
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