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Joined: Feb 2008
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crisco3 Offline OP
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I am getting ready to start the online training for the 8100, 8500 and one of the voicemails. Does anybody have any tips? I am currently Asprire certified.

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It will take you 15 minutes to figure the SV8100 out. The biggest difference is STUPID cap keys and the new card names.

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When the 8100 was being evaluated back in 2008 NECJ suggested that CAP keys be dropped but there was an outcry from the KTS boys at NECAM and NECAU that you can't remove CAP keys from a key system. So you can blame them for CAP keys being retained..


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I took a lot of screen shots of the Power Point presentations when doing the online training. It made the online portion take a bit longer, but I could go back and reference them when taking the tests. I believe the new tests are timed and you cannot really go back through the power ppoints and videos when doing the test.

I've done the UCB, Inmail, Netlink, UM8000, Com Analyst and a few others online. The presentations are well done and give a good overview of what to expect when dealing with an install.

D

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Between you me and the wall I think the UX5000 is a better system.

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Coming from IPO,BCM,Cisco world, it took me a while to remember all the SV8100 cards and which one can be combined together . Lots of question on them as I remembered when I took the test last July.

Yes, the test is timed but you should do fine as it is really not that hard. I practiced a lot on my SV8100 lab as I just like to break and fix to reinforce what I learned via the online training

The voice mail UM8000 is way too easy to pass , IMHO .

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We just signed up ourselves, Vertical went ways we didn't want to go.

Demo kit on it's way and we'll start the online training shortly.

By the way, what's CAP keys and the problem with them?

We've installed a number of DSX systems and they've been quite good but very limited on programming.

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CAP keys= call appearance, if you don't have a CAP key and answer a ringing line at your phone, there will be no place for the call to reside. I have always asked how many calls the phone is expected to have at one time,,,2, 3, 4, etc. Then program that many CAP keys on the phone. Also, each phone will need a dirrerent CAP number. If the phones have the same number, they will appear like CO line buttons. It will make more since after the class...

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Dont get me started on CAP keys.........

Loop keys do it better!!!!

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I thought virtually everything of any size had loop keys.

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