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Joined: Oct 2011
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i am sorry i don't know the model number of this phone. it is a prospects and seems to have baked in really bad music like the "yellow rose of texas" and i want to help these folks with a custom on hold message. anyone know how i can remove the music? thanks, John the "onholdguy"

john waller 408-679-4050 [email protected]


John Waller
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Sunnyvale. That means that it's either an NEC IVS, IVS2, IPS, or Elite.

I'd suggest calling the dealer who sold it to them, at 831-465-0777, and tell them what you're trying to do. They'll have to go into programming and change a few things.

If they're on bad terms with the dealer who sold it to them, they might want to call 510-728-0128, and ask for Andy -- He might be up for a trip to Sunnyvale. He's an expert on the Elite and can get tech support on IVS, IVS2 and IPS.

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Quote
Originally posted by telephoneguy:
Sunnyvale. That means that it's either an NEC IVS, IVS2, IPS, or Elite.

I'd suggest calling the dealer who sold it to them, at 831-465-0777, and tell them what you're trying to do. They'll have to go into programming and change a few things.

If they're on bad terms with the dealer who sold it to them, they might want to call 510-728-0128, and ask for Andy -- He might be up for a trip to Sunnyvale. He's an expert on the Elite and can get tech support on IVS, IVS2 and IPS.
I don't know where you are getting your information but there is more than 1 dealer selling in that area and more products than mentioned. The user needs to call his dealer

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Yes, but I'm going on percentages. Dollars to doughnuts he has little plastic bubble-stickers under the handset of each phone with the name of a Soquel-based dealer. They might have an 8100 from KDDI for all I know... But I'll betcha... :wave:

The user needs to call his dealer. Correct. I'm guessing as to who that dealer is.

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Portrait and i-series also have this horrible music...
Have one installed at my house, telemarketers would call, would put them on hold while I went and got myself.....

Doubt the Portrait ever got the NEC lable, but the i-series eventually did.


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Music on hold setting in the IVS/IPS was set in program 480

In the IPK and Elite seties it was in 1-8-26 (I think...)

D


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