|
|
|
|
Joined: Jan 2005
Posts: 88
Member
|
|
Member
Joined: Jan 2005
Posts: 88 |
Does anyone remember how to change what the customer hears on a transfer to ringing instead of MOH?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2005
Posts: 88
Member
|
|
Member
Joined: Jan 2005
Posts: 88 |
Sorry it's not a voice mail problem it's a phone system problem
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
What system is it on? The previous reply was correct. The only time you get something from voicemail as far as music goes is on the ACD/Customer Service Box, and only in some cases and certain versions. You would know it too, because the music is pretty lame, and repeats pretty quickly.
[This message has been edited by 5years&counting (edited February 25, 2005).]
|
|
|
|
|
Joined: Jan 2005
Posts: 395
Member
|
|
Member
Joined: Jan 2005
Posts: 395 |
Don't know what telephone system you are referring to. Comdial systems have a ringback on transfer feature you can enable.
|
|
|
|
|
Joined: Feb 2005
Posts: 1,018
Member
|
|
Member
Joined: Feb 2005
Posts: 1,018 |
The Keyvoice does have a "wait or answer" item under the transfer option. If his is set, you will not hear ring regardless of what the phone system does. We never use this on our installs.
------------------
|
|
|
|
Forums84
Topics94,551
Posts640,100
Members49,861
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
1,808
guests, and
22
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/johnson1.jpg){kind=icon}