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#255747 03/09/05 05:16 PM
Joined: Feb 2002
Posts: 78
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Posts: 78
Any of you guys know a way to upgrade a key voice v/m from 4 ports to 8? Used to be a key voice dealer, but didn't sell enough, so am out in the cold on support (Bigdog3 has been a tremendous help...Thanks again!) Same deal with Comdial. Thanks in advance, Scott

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#255748 03/09/05 06:41 PM
Joined: Jun 2004
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Moderator-Comdial, ESI, Voicemail, Cisco
Moderator-Comdial, ESI, Voicemail, Cisco
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First of all, you will need another 4-port board of same make.

Then, depending on your voicemail, you may or may not need an activation code to activate 4 more ports on the key. This will cost money. However, some voicemail systems came where they allowed up to 8 ports before needing this. One other thing that might hold you back is if it is a Windows voicemail, you may need to have a thing called Verify Boards turned off on the key. This used to be used to match the actual serial number of the board to that particular key.

#255749 03/10/05 02:24 AM
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Email me with the particulars (system type,OS,Etc.) I'll see what I can do to help.


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