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Joined: Jan 2003
Posts: 54
Member
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Member
Joined: Jan 2003
Posts: 54 |
Is is possible to program single-digit department dialing without using a terminal on the VPS-100? I know I can record the menu prompts via a telephone, but my customer wants to change where calls are routed when a caller makes a singe-digit choice from the menu.
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Joined: Jan 2003
Posts: 54
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Member
Joined: Jan 2003
Posts: 54 |
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Joined: Oct 2001
Posts: 4,043
Member
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Member
Joined: Oct 2001
Posts: 4,043 |
Department dialing or custom menu, digit translation tables have to be set up through the admin terminal. A laptop with hyperterm will work just fine. 9600, 8, N and 1 with no flow control. Must use a NULL modem cable or adapter.
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