|
|
|
|
Joined: Nov 2007
Posts: 3
Member
|
|
Member
Joined: Nov 2007
Posts: 3 |
The company that I work for uses a Comdial DX-80 Digital Executive Telephone system and voicemail, and we need to change our auto attendant, becuase it mentions the names of persons who are no longer employeed with us. The problem here is we have NO IDEA how to access and change that message playing on the auto attendant. If anyone has any comments or suggestions, please let me know. I have been researching this issue for weeks now and I can't seem to find an answer anywhere.
Tate
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2005
Posts: 53
Member
|
|
Member
Joined: Apr 2005
Posts: 53 |
Do you have a DX Corporate Supervisors Manual?
Everyting you need should be in there. The auto attendant greetings will be refered to as routing boxes in the manual.
|
|
|
|
|
Joined: Oct 2001
Posts: 6,160
Member
|
|
Member
Joined: Oct 2001
Posts: 6,160 |
When does the system play these names? As part of the auto attendant menu or when a directory is selected or when a caller dials an extension to be transfered too? It matters, each is changed differently. If you need a supervisor guide send me an email from my web site listed in my sig line below.
Mark
|
|
|
|
|
Joined: Nov 2007
Posts: 3
Member
|
|
Member
Joined: Nov 2007
Posts: 3 |
The system plays the names as soon as the call comes in as part of the auto attendant menu. We do not have a supervisor guide, and really need one. So if there is a place to download one or anything let me know, please. Thanks!
Tate
|
|
|
|
|
Joined: Oct 2001
Posts: 6,160
Member
|
|
Member
Joined: Oct 2001
Posts: 6,160 |
Originally posted by Mark K.:
If you need a supervisor guide send me an email from my web site listed in my sig line below.
Mark
|
|
|
|
|
Joined: Jul 2007
Posts: 4
Member
|
|
Member
Joined: Jul 2007
Posts: 4 |
call me and i can explain in 3 mins. 574 876-2363
In Hell all the messages you ever left on answering machines will be played back to you
|
|
|
|
|
Joined: Aug 2002
Posts: 4,933 Likes: 1
Administrator
|
|
Administrator
Joined: Aug 2002
Posts: 4,933 Likes: 1 |
Todd
Welcome to the board. Chances are this has been resolved since the last post was almost a month ago.
And a FYI if you can help ON THE BOARD please do so but please dont post just to pull some business from the board, that's frowned upon around here.
|
|
|
|
Forums84
Topics94,518
Posts639,974
Members49,849
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
299
guests, and
43
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/ad-icon/1013.gif){kind=icon}