|
|
Joined: Jul 2003
Posts: 1,235
Member
|
|
Member
Joined: Jul 2003
Posts: 1,235 |
hello guys one of my customers bought the funiture from another business. it came with a system and an aleen voicemail. later they want to use this systen so i took the vm with me. i cant log on to it. i have a vms software 7.01 and the unit is 7.41. i got the program software from the manufacture. should this one work with the vm. it says it cant connect with the comport. thanks dave
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2005
Posts: 9,289 Likes: 15
Admin
|
|
Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
That should be the correct software. Are you using a regular serial cable ? Have you tried programming with DTMF?
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
What kind of VM Light or Pro?
|
|
|
|
|
Joined: Jun 2005
Posts: 65
Member
|
|
Member
Joined: Jun 2005
Posts: 65 |
Have you tried a different Com port?
Peter
|
|
|
|
|
Joined: Jul 2003
Posts: 1,235
Member
|
|
Member
Joined: Jul 2003
Posts: 1,235 |
i used a cable i have used in the past on other aleens. it isnt connedted to a system and so i didnt try the dtmf prog. can i connect to a co line and call into it. it is a light and i i am using a usb port and i tried all four choices for comports on the program set up.
|
|
|
|
|
Joined: Sep 2005
Posts: 9,289 Likes: 15
Admin
|
|
Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
Plug it into a SLT port on a system then try calling it. Some of the USB-serial adapters don't play will with other equipment.
|
|
|
|
Forums84
Topics94,513
Posts639,939
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
