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Joined: Jul 2003
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hello guys one of my customers bought the funiture from another business. it came with a system and an aleen voicemail. later they want to use this systen so i took the vm with me. i cant log on to it. i have a vms software 7.01 and the unit is 7.41. i got the program software from the manufacture. should this one work with the vm. it says it cant connect with the comport. thanks dave
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Joined: Sep 2005
Posts: 9,285 Likes: 6
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Joined: Sep 2005
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That should be the correct software. Are you using a regular serial cable ? Have you tried programming with DTMF?
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Joined: Feb 2007
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What kind of VM Light or Pro?
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Joined: Jun 2005
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Have you tried a different Com port?
Peter
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Joined: Jul 2003
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i used a cable i have used in the past on other aleens. it isnt connedted to a system and so i didnt try the dtmf prog. can i connect to a co line and call into it. it is a light and i i am using a usb port and i tried all four choices for comports on the program set up.
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Joined: Sep 2005
Posts: 9,285 Likes: 6
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Joined: Sep 2005
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Plug it into a SLT port on a system then try calling it. Some of the USB-serial adapters don't play will with other equipment.
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