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Joined: May 2011
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Joined: May 2011
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I've had to change the board on a macrovoice MVX voicemail, can I change the serial number in the system? if so, where?
THanks!
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Joined: Jul 2003
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I think you need a MVX board. I believe the dongle looks for specific board info.
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Joined: May 2011
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I changed for the same model of board, it just has a different serial number. which is causing MVXERROR bad board /serial/activation
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Joined: Jul 2003
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Are you saying that the replacement board came from Macrovoice? Or that it is a Rhetorex 432?
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Joined: May 2011
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The original board was a 4 port - rhetorex rdsp, xt version a1, and the replacement board is a match except that is a 2 port, and has a different serial number on the main chip.
on the note of the serial number can I pull the chip and swap them?
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Joined: Jul 2003
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I don't know if that would work.
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Joined: May 2011
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the whole reason this started, is from one day to the next, it stopped detecting and answering incoming calls.
however helpibsl.exe will detect the ring and connect.
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Joined: Jun 2004
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under the setup menu, (from the startup menu screen) there is an option for the activation code. I forget the Navigation to get to it, but once you are there it shoould be quite obvious.
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