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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
All you guys forming up to prove Hal is correct, send 1 undercover, or you'll ALL go to jail as accessories!
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Nov 2011
Posts: 14
Member
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Member
Joined: Nov 2011
Posts: 14 |
Originally posted by MNDAVE:
One would think it would be simple. "Boss, the old fax machine works. The new one doesn't".
I see the problem is your boss, He is the provider and doesn't want to tell your customer that their Xerox machine won't work on his service. I suspect this is also a new customer rather than an existing customer getting a new fax machine?
Trying to be as kind as I can, I think he's hoping that if it can't be made to work, the customer will at least recognize that he tried and therefor not dump him. Right they have an existing Qube in place and they are a new turn up. Pretty big account - MPLS T1 with about 20 phones and 2 fax lines. Prolly looking at a 3K a month biller. To Hal: I'm with ya...
Mike A.
CCNA/CCNA Voice/ATSA-IN
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