sundance-communications.com/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems Speaker Light On

I have a problem with one station.
[edit] It's a impression, and I think it's a 2202.

Station 15 speaker light it is on when it is "idle". If I pick up the handset, it goes out, but after I go back on-hook the speaker light comes back on after 5 seconds or so.

Also, this phone will not audibly ring on line 1 when an incoming call comes in. I can see the line 1 light, but no sound. Intercom rings fine, and from what I can see, the ringing preferences look ok (but I'm no expert).

I've tried swapping out the phone, with the same effect and I re-crossed 15 to another physical location to rule out a cable problem.

Any thoughts? I tried programming a DND button to the phone, thinking perhpas it was in DND mode, but that wasn't it.

Thanks in advance.

[This message has been edited by hammlm (edited June 10, 2003).]

That would be background music that is on at that station. Try these steps.
Options
Next
Music
Off
Spkr

Or
ITCM *1 to turn on
ITCM #1 to turn off

As far as your other problem make sure you have line 1 set to ring. It needs to be set to ring before it will follow the Ringing Line Pref.

[This message has been edited by dtmf (edited June 10, 2003).]

Did you get it taken care of?

I'm not at the location. Will check it out tonight and update tomorrow.

Your follow up discipline is amazing.

Cheers!

If you have a terminal to program with go to system, printouts, stations. Input 10 then enter. Station 10 info will scroll. control s stops and starts the scroll. Your ring setup should look something like this.
Ring 12345678
xxx x x
Delay x
If you want ring on line 1 go to station program ring direct ring and add line 1.
You seem to comfortable with term program.

Yes, as usual you guys were right

I was able to toggle off MOH and the light went out.

The station wasn't really set up properly, but once I set the ringing prefs up (as jwooten suggested), I'm back in business.

Cheers!

Hopefully someday somone will be looking for assistance here on a topic I can help with....