|
Joined: Aug 2004
Posts: 9,131 Likes: 14
Admin
|
OP
Admin
Joined: Aug 2004
Posts: 9,131 Likes: 14 |
Anyone see the situation when installing I Primo VOIP phones for telecommuters you receive the following on the display...Intializing..ok,Connecting..ok,Registering...ok,Reconnecting... and that's it. After reconnecting it will sit in that state for 20 minutes and do nothing. Called the ISP not blocking pings. Home router not blocking UDP/TCp traffic and port forwarding to the appropriate internal IP address of the IP phone. I can ping the FX VOIP board. Any tries???? Thanks....P.S. VOIP phone works fine on the local network...
|
|
|
|
Joined: Sep 2004
Posts: 26
Member
|
Member
Joined: Sep 2004
Posts: 26 |
I'd rather be doing that too! I have installed quite a few of these, and never had that except for a timeout when registration is occuring. I found that after my laptop was logged out from VMMI, the issue went away. Sounds basic, but do you have the lastest FTP on it, that would be 400? There was also a TSB that mentioned Spanning Tree Protocol on certian switches that could cause funny issues similar to this.
|
|
|
|
Joined: Aug 2004
Posts: 9,131 Likes: 14
Admin
|
OP
Admin
Joined: Aug 2004
Posts: 9,131 Likes: 14 |
Thanks for the input. Yes I have the latest software on the set. I agree it's an odd issue. I'll scan the tech support for all related TSB's. Have a good one.
|
|
|
|
Joined: Aug 2004
Posts: 9,131 Likes: 14
Admin
|
OP
Admin
Joined: Aug 2004
Posts: 9,131 Likes: 14 |
Fixed it. Thanks for the input......
|
|
|
|
Joined: Jul 2005
Posts: 2
Member
|
Member
Joined: Jul 2005
Posts: 2 |
RBF- I'm having the same exact issue. What did you find that fixed the problem. Thanks, Billy Dale <font face="Verdana, Arial" size="2">Originally posted by RATHER BE FISHING: Fixed it. Thanks for the input......</font>
|
|
|
|
Joined: Aug 2004
Posts: 9,131 Likes: 14
Admin
|
OP
Admin
Joined: Aug 2004
Posts: 9,131 Likes: 14 |
Cable provider was blocking ping requests. Had them to allow pinging and the I Primo started working. ------------------ Business Phone Systems
|
|
|
Forums84
Topics93,877
Posts636,989
Members49,670
|
Most Online5,661 May 23rd, 2018
|
|
2 members (newtecky, BrianS),
142
guests, and
32
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|