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#30523 11/15/04 01:02 AM
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aweaver Offline OP
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I have a DX80 F32 that's giving a busy signal when pressing 9 for line group 1. I can access each of the lines in line group 1 indepentantly ie 740, 741, 742 but not the group.


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#30524 11/15/04 02:24 AM
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AW:

In PCDBA --in DB programming--CO Line App--Category 1--make sure CO Group 1 access code is "9". Also, pick whether you want SEQL or RAN.

In CO Line(DB Programming)--Category 1--CO Line Group should be 1 for your lines that you want in that group. Also make sure everthing is Tenant 1 in your programming

Hope this helps. Good Luck

#30525 11/16/04 02:17 AM
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aweaver Offline OP
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I've already tried all the things mentioned without success. Any more ideas? It seems to me that I ran into this scenario before but I can't recall what I did to fix it.


ElectSys Tech LLC
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Telephone & computer systems in the Jefferson City, Columbia MO area.
#30526 11/16/04 03:48 AM
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make sure every line n the line group is live.

Remove any co lines that do not have dt to them.

#30527 11/16/04 07:33 AM
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aweaver Offline OP
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I can access dt on every circuit in the line group by dialing the access code 740 etc. I'm beginning to wonder if the system doesn't have a corrupted database?


ElectSys Tech LLC
Hosted Phone Systems Solutions Provider
Allworx, Sangoma, FreePBX
Telephone & computer systems in the Jefferson City, Columbia MO area.
#30528 11/16/04 09:50 AM
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If you have a basic system go ahead and cold start it and see if that clears your issue. Load your backup and try again. I had this problem with an A33 and a second co board. The cold start fixed it!

#30529 11/17/04 06:53 PM
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Possibly no code programmed for the line group? For example, digit 9 is, by default, programmed as the code for line group 1.

...Just a thought.

Oops! Sorry, I just re-read an earlier thread. I see now that this has already been suggested. Well, good luck anyway.

[This message has been edited by 5years&counting (edited November 17, 2004).]


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