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Joined: Nov 2004
Posts: 524
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Posts: 524 |
I have a DX80 F32 that's giving a busy signal when pressing 9 for line group 1. I can access each of the lines in line group 1 indepentantly ie 740, 741, 742 but not the group.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Mar 2001
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AW:
In PCDBA --in DB programming--CO Line App--Category 1--make sure CO Group 1 access code is "9". Also, pick whether you want SEQL or RAN.
In CO Line(DB Programming)--Category 1--CO Line Group should be 1 for your lines that you want in that group. Also make sure everthing is Tenant 1 in your programming
Hope this helps. Good Luck
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Joined: Nov 2004
Posts: 524
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I've already tried all the things mentioned without success. Any more ideas? It seems to me that I ran into this scenario before but I can't recall what I did to fix it.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Apr 2004
Posts: 731
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make sure every line n the line group is live.
Remove any co lines that do not have dt to them.
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Joined: Nov 2004
Posts: 524
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Posts: 524 |
I can access dt on every circuit in the line group by dialing the access code 740 etc. I'm beginning to wonder if the system doesn't have a corrupted database?
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
If you have a basic system go ahead and cold start it and see if that clears your issue. Load your backup and try again. I had this problem with an A33 and a second co board. The cold start fixed it!
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Possibly no code programmed for the line group? For example, digit 9 is, by default, programmed as the code for line group 1.
...Just a thought.
Oops! Sorry, I just re-read an earlier thread. I see now that this has already been suggested. Well, good luck anyway.
[This message has been edited by 5years&counting (edited November 17, 2004).]
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