sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Comdial Telephones & Systems small office lite from 2 to 4 ports

I have an older Comdial Small Office Lite that my phone guy says has the hardware installed for 4 ports, but in order to go to 4 ports from 2, he says I need the code to do this. I am not a phone guy, just a small business owner trying to modify my phone system and get info for my phone guy helping me on the side. Can anyone help me with this? Thanks in advance.

Yes, Your service company is correct. Depending on the software key connected to the system.

You might need new numbline and switches. These codes will up your port count from 2 to 4. You may also have to add hardware to your system ( this depends on the card you already have in your systm). If he is telling you you need to upgrade your key then you need new codes.


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[This message has been edited by BIGDOG3c (edited April 12, 2005).]

How does one go about getting the new codes.

You must go through an authorized Comdial dealer. They place the order and when you receive the codes a tech inputs them to unlock the 2 new ports.