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Joined: Apr 2005
Posts: 16
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Joined: Apr 2005
Posts: 16 |
I have an existing DXP with extensions 10-57 on digital boards, and extensions 80-88 on an analog board.
I have added an expansion cabinet and 16 port extension board. It is installed in the second slot, that is labeled 97-112.
I have it all hooked up-physically. I boot the switch and all led lights on the new card are functioning as they should.
But when I log into the DXP switch, the extensions are not recognized. How do I get the software to see the new board so I can program the extensions?
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
It sounds like an interface board problem or the cable. What's the software version?
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Joined: Apr 2005
Posts: 16
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Joined: Apr 2005
Posts: 16 |
It is rev 9.D
When I attempt to program the intercoms, and I type in the intended new intercom number, a quick flash of "conflist exists" pops up in the bottom window.
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Joined: Oct 2001
Posts: 6,160
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Posts: 6,160 |
In the configuration, you need to tell the cabinet what boards you have added and to what slots. At least I know that's true from SW 10a up, not sure about 9 mark ------------------ Reliable Telephone Service
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Joined: Dec 2004
Posts: 38
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Joined: Dec 2004
Posts: 38 |
sounds like you need to go to 3 digit numbering also. Extension 10 and 101 conflict and so on
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Joined: Oct 2004
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Also, remember that by default, feature numbers start at 6, which limits your extension numbers to 10-59. If feature numbers have been changed from default, you might have more flexibility. I would also suggest converting to 3-digit extension numbers to allow more flexibility in your numbering scheme. Once you do that, for example, your numbers can range from 100-599, as compared to 10-59. That's quite a jump in the number of choices you have! ------------------ | Signal Communication Systems - Fresno, CA | | Telephone Systems, Voicemail Syste... & Data Cabling - Central Valley, CA
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