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#32774 09/12/05 06:50 AM
Joined: Jan 2005
Posts: 88
Steve C Offline OP
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I have an FXII with a CPU2 and serv ex with 17e software. Every once in a while the caller ID starts showing up a call or two later. example - i call in and the caller id info is from a caller before me and then a few calls later mine shows up. If i reset the cabinet it starts working fine. Any ideas?

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#32775 09/12/05 07:19 AM
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The services board is the first place to look. You should be running FXSRV2-ii with a CPU-2

#32776 09/12/05 07:45 AM
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Steve C Offline OP
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Comdial told me i didnt need to but as you know it just depends on which tech you talk to that day. Are there any other problems other than the caller ID that i should expect?

#32777 09/15/05 01:03 AM
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I remember this as an issue. But I cant remember if it was a issue with a hardware rev or software. Probably not software since you are on 17e. What rev is the CMW board. That may be the issue. I dig around and get back to you.


Kevin
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