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DX-80 cordless phones #33667 01/26/06 10:38 AM
Joined: Jan 2005 Posts: 88 Mansfield, Ohio Steve C Member
Steve C Member Joined: Jan 2005 Posts: 88 Mansfield, Ohio	I just installed a DX-80 with f40 software and 4 of the new cordless phones (2 bases and 4 handsets). The problem i'm having is if your on line 1 for instance on one handset the light for line 1 on the other handsets will stay on only for a short while and then they go out. If you push the button it will tell you it's not available and the light comes on again for a short time. I assume this is done to save the batteries in the handsets but unfortunatly thats not what my customer wants they want it lit on every phone the entire time it is in use. Is there any setting that you know of to change this?

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Re: DX-80 cordless phones #33668 01/27/06 09:15 AM
Joined: Apr 2005 Posts: 10 Radford, Virginia, USA servcom Member
servcom Member Joined: Apr 2005 Posts: 10 Radford, Virginia, USA	No

Re: DX-80 cordless phones #33669 01/27/06 09:22 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS	The set is designed to go into sleep mode to conserve battery life. Hitting the button brings it back to active status until it sleeps again.

Re: DX-80 cordless phones #33670 01/27/06 09:46 AM
Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA Mark K. Member
Mark K. Member Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA	Steve, If you could make the light stay on all the time, they would complain about battery life. You can't win. Mark Reliable Telephone Service

Re: DX-80 cordless phones #33671 01/30/06 01:52 AM
Joined: Jan 2005 Posts: 88 Mansfield, Ohio Steve C Member
Steve C Member Joined: Jan 2005 Posts: 88 Mansfield, Ohio	Thats what I thought. I agree Mark you know the customer they want it all

Re: DX-80 cordless phones #33672 01/30/06 03:05 AM
Joined: Jan 2005 Posts: 88 Mansfield, Ohio Steve C Member
Steve C Member Joined: Jan 2005 Posts: 88 Mansfield, Ohio	Would you believe the customer wants the system pulled out because of this one feature? She is mad and does not want to hear about battery life. Oh well the customer is always right.

Re: DX-80 cordless phones #33673 01/30/06 12:11 PM
Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA Mark K. Member
Mark K. Member Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA	That's a bitch. I don't know of any system that behaves differently. Chances are good that this account cannot be pleased. Cut your losses and move on. Reliable Telephone Service

Re: DX-80 cordless phones #33674 02/01/06 07:55 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS	Somebody find the user guide for this set. One of my techs swears you can turn off sleep mode. I don't have a hard copy and can't access the web portal for Comdial downloads.

Re: DX-80 cordless phones #33675 02/01/06 08:32 AM
Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA Mark K. Member
Mark K. Member Joined: Oct 2001 Posts: 6,160 Gap, Pa. USA	I can, I'll go look for one. Mark Reliable Telephone Service

Re: DX-80 cordless phones #33676 02/01/06 08:34 AM
Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 SOUTH TEXAS	I just got on the CCC and downloaded the manual from a different spot. I don't see anyway to turn off sleep mode. Tech may have been hallucinating. Will investigate further.