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Headset button for DSU on Impact 8024
#34871 07/20/06 08:19 AM
Joined: Jul 2006
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It's been awhile and I'm using what's in the manual --ITCM **1, blank button, 94 to program a headset button but after the **1 it is asking for a line. What am I missing here. Thanks in advance.

Comdial Telephones & Systems
Re: Headset button for DSU on Impact 8024
#34872 07/20/06 08:32 AM
Joined: Jun 2004
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It should be asking after you press the button. At that point, ignore what it says on the LCD. Just dial 94 and press speaker.

Full Instructions:
Press Intercom
Dial **1
Press Blank Button (this is important)
Dial 94
Press Speaker

Re: Headset button for DSU on Impact 8024
#34873 07/20/06 03:46 PM
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Don't you have to select ITCM as the line? Otherwise doesn't it just dial 94 out over the last line used?

Re: Headset button for DSU on Impact 8024
#34874 07/20/06 11:05 PM
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I don't believe so. It's not a feature code, per se (e.g., itcm 94...that would actually create a speed dial that grabbed a line from line group 1, and then dialed 4 on the outside line).

It's like when you're programming a VM Xfr. button. When you press Itcm **1, the button, and then press the digit 6 + the VM ext., you're not telling it to grab line 6. The digits 6 and 9 tell it that the button is a specific feature.

Re: Headset button for DSU on Impact 8024
#34875 07/21/06 02:35 AM
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ok, that makes sense.
Mark


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