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Joined: Jul 2006
Posts: 5
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OP
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Joined: Jul 2006
Posts: 5 |
It's been awhile and I'm using what's in the manual --ITCM **1, blank button, 94 to program a headset button but after the **1 it is asking for a line. What am I missing here. Thanks in advance.
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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
It should be asking after you press the button. At that point, ignore what it says on the LCD. Just dial 94 and press speaker.
Full Instructions:
Press Intercom
Dial **1
Press Blank Button (this is important)
Dial 94
Press Speaker
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
Don't you have to select ITCM as the line? Otherwise doesn't it just dial 94 out over the last line used?
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Joined: Jun 2004
Posts: 4,552
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 |
I don't believe so. It's not a feature code, per se (e.g., itcm 94...that would actually create a speed dial that grabbed a line from line group 1, and then dialed 4 on the outside line).
It's like when you're programming a VM Xfr. button. When you press Itcm **1, the button, and then press the digit 6 + the VM ext., you're not telling it to grab line 6. The digits 6 and 9 tell it that the button is a specific feature.
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
ok, that makes sense.
Mark
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