web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2005
Posts: 951
Member
OP Offline
Member
Joined: May 2005
Posts: 951
I have been having a problem with DSUII KSU's and SCS telephones. The hold button cokmes on and blinks. It is not message waiting because the scs phones have a message button. The only way to get it off is to reset the phone by holding the one key and plugging in the phone. I have notice this problem in the past but figured I would ask if anybody knows why and how to fix it. It happens across all DSUII installs I have done with SCS (8324) telephones. About 10-15 different locations/customers. Any ideas?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
Offline
Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268

Joined: Aug 2004
Posts: 9,159
Likes: 16
Admin
*****
Offline
Admin
*****
Joined: Aug 2004
Posts: 9,159
Likes: 16
Flashing hold buttons has been attributed to static electricity. I have several sites that I can recreate the symtom by scuffing my feet on the carpet and shocking the telephone set with a static discharge. I've never had to hold a button down when resetting the set though. I reset of the DSUII will clear it also.


[Linked Image]
Joined: May 2005
Posts: 951
Member
OP Offline
Member
Joined: May 2005
Posts: 951
Thanks guys for the input. It is just strange it only happens on the scs 8324 phones. I have over 300 installs with 8024 sets and no problems. With the scs phones the hold light does not function as the message light, these phones have a seperate message light. The light on the hold serves no function. I called comdial but no help. I was thinking maybe the rev of the dsuII software?


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
Joined: May 2005
Posts: 951
Member
OP Offline
Member
Joined: May 2005
Posts: 951
bump


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,287
Posts638,784
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,063 Shoretel
188,981 CTX100 install
187,206 1a2 system
Newest Members
A2A Networks, James D., Nadisale, andreww, gohunt
49,766 Registered Users
Top Posters(30 Days)
Toner 22
teleco 5
dexman 4
dans 3
Who's Online Now
3 members (dans, erniejoey, Yoda), 144 guests, and 170 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5