sundance-communications.com/forum Forums TDM Business Telephone Systems Comdial Telephones & Systems FX-ll Supervisor Mailbox

I am familiar with the Supervisor's Mailbox use on the DX-80 Voice Mail (70) ... now I am trying to assist a new customer on an FX-ll ..sorry I don't have the software levels, though it was installed in the past year. I tried "70" with the default password, but that isn't it.

If it helps, Impact 8312 Phones with 3-digit extensions. (They want to reset an ex-employee's mailbox)

The menus/prompts are the same as the DX-80.

Thanks!


Can you get me started?

If the installing company left the supervisor box password at default they should be publicly flogged. That is the reason for so much toll fraud hacking. If you get to site and log into the system you'll be able to determine the password. If it's not default it could be any installer password so no one is going to be able to offer advice unless they were the original installer or had remote access.

Thanks, Fishing. I am also checking to see whether one of the other mailboxes was set up as a Super mailbox.

If not, I'll have to go there and log in.

The Super mailbox is still "70" , right?

The default supervisor mailbox is always 70 however it can be changed to anything.

Thanks again, Guys. Everyone here has been a huge help, and it's nice helping others.

I applaud your time and effort(s).

So, it's always 70. Unless it's not.

Yep