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Joined: Aug 2005
Posts: 145
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Joined: Aug 2005
Posts: 145 |
I Have a customer with a FXII with 3 bays. It is a motel. All the single line cards are in bays 2 and 3. There are empty slots in the 1st bay. Can I add a 16 port single line card in one of the empty cards.
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Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
yes, just check the slot first with vmmi, to make sure it isn't already programmed with a different card than you want to install.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Aug 2005
Posts: 145
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Joined: Aug 2005
Posts: 145 |
Thanks for the reply. Problem is I havent been able to find a copy of VMMI to be able to programing.
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Then you'll probably need to call in a certified Comdial dealer to help you. Dealers have access to the Comdial dealer site, where software such as VMMI can be downloaded.
I just checked your website, after writing that. If you're a current Vodavi dealer, perhaps Vertical can help you out with access to the Comdial CCC site.
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Joined: Aug 2005
Posts: 145
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Joined: Aug 2005
Posts: 145 |
Thanks for the info. was at the site today. found i could log into programing from a keyset using the *#---* default login. Is the "reset password" under config menu for this login of for the hyperterm login?
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Nope. You have to have the correct VMMI if you know the current pswd. If you don't an authorized dealer will have to go through tech support to get it reset.
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Joined: Aug 2005
Posts: 145
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Joined: Aug 2005
Posts: 145 |
What password does that reset, and how many versions of VMMI are there. I have found 2so far.
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
If you connect thru Hyperterminal, when you get the banner/login screen, at the bottom you will see what version the system software is at. That's the version of VMMI that you need. There are about 11 feature set steps for VMMI, and probably 30-40 different versions.
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
There are several but the key is, you need to know the current password to get in and access it. If you knew the existing PW, I'm guessing there would be no need to re-set it. Your best bet is to follow Justin's advice and use your Vodavi contact to get with Comdial.
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Joined: Jul 2003
Posts: 6,768
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Joined: Jul 2003
Posts: 6,768 |
You said this is in a Motel. If you are using the Concierge package you are going to need to know what to do there as well. Just more reason to get a Comdial dealer.
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