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Joined: Oct 2003
Posts: 61
Member
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Member
Joined: Oct 2003
Posts: 61 |
Greetings, I am not a Comdial vendor. I have a customer that has a DXP (I think). He is under the impression that new parts cannot be purchased for his system anymore. Is this true?
He is a bit spooked and this is holding up a sale for me (other telecom equipment) because he is now thinking that he needs to buy a new phone system rather than throw money at his current system - especially if 6 months from now he cannot get station cards or other parts when he needs them.
Thanks, dc
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Joined: Jan 2005
Posts: 15,395 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,395 Likes: 17 |
While it's true that the DXP dates back to the late 1980's, there is still quite a large amount of used/refurbished product out there. No, it's not a current Comdial product, but a pretty solid system.
Ed Vaughn, MBSWWYPBX
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Joined: Oct 2001
Posts: 6,160
Member
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Member
Joined: Oct 2001
Posts: 6,160 |
There is plenty of dxp equipment available. Your client is haunted unnecessarily. Happy Holloween.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
There are many vendors available that stock DXP material. At one time King Technologies was going to manufacture/sell the DXP. You can also find DXP material at telbroker.com.
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Yea Sundance carries the DXP cards and phones and will most likely stock them for the next 5 to 10 years and probably longer..The DXP is fairly reliable...a lot of them have been in service for 15 plus years and still chugging along. That should tell him something right there.
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Joined: Oct 2003
Posts: 61
Member
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Member
Joined: Oct 2003
Posts: 61 |
Ok thanks guys. This helps a lot - although he is is a bit leery of used parts. He was especially worried when he found out that Vertical Networks bought Comdial after they went into Bankruptcy a couple of years ago.
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