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Joined: Mar 2008
Posts: 9
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Joined: Mar 2008
Posts: 9 |
sytem not switching to lunch mode. I ck businness
hour, all ok will switch to day mode and night mode but not lunch mode, have try manually won't work. would appreciate any help.
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Joined: Oct 2001
Posts: 6,160
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Member
Joined: Oct 2001
Posts: 6,160 |
what box is lunch mode sent too?
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Joined: Mar 2008
Posts: 9
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Joined: Mar 2008
Posts: 9 |
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Are you using trans.day and trans.nit?
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Joined: Mar 2008
Posts: 9
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Member
Joined: Mar 2008
Posts: 9 |
no we are not using trans.day or nite but do you think the would work even do is not by the clock
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
You are talking about the VOICEMAIL not following lunch, right? You're not referring to the phone system, correct? Just checking.
Do you have the lunch schedule defined in Business Hours?
Justin
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Joined: Oct 2001
Posts: 6,160
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Member
Joined: Oct 2001
Posts: 6,160 |
And time set correctly in VM
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