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Joined: Nov 2006
Posts: 16
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Joined: Nov 2006
Posts: 16
Hello,

this is what I am doing, not sure if it is correct

The customer has 5 lines, and when you pickup a handset you automatically get outside dial tone


ICOM
**1
location - I hit a PFK on the right side
for line, I press 0
then I dial the # 1708423xxxx
then I press speaker


but when I try to use that button I get a slow busy

any help would be appreciated, I have invested way too much time into this already

matt (at) bev-comm.com

thank you!

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Joined: Oct 2001
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It sounds like the PFK is already programmed to be something else and needs to be "blanked" first.

Joined: Nov 2006
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I am pretty sure we blanked them, I will try again.

If we press the button, whether on hook, off hook, or in intercom it doesn't do anything


re-blanking now..

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Re-blanking them did it


Thanks!!

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QUick question, how do I do this to a phone without a display? I have a feeling this system is going to be thrown out the window soon! smile

Joined: Mar 2001
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Try putting a display phone in it's place--program the key--then put the non-display back.


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