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Joined: Nov 2006
Posts: 16
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OP
Member
Joined: Nov 2006
Posts: 16 |
Hello,
this is what I am doing, not sure if it is correct
The customer has 5 lines, and when you pickup a handset you automatically get outside dial tone
ICOM
**1
location - I hit a PFK on the right side
for line, I press 0
then I dial the # 1708423xxxx
then I press speaker
but when I try to use that button I get a slow busy
any help would be appreciated, I have invested way too much time into this already
matt (at) bev-comm.com
thank you!
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Joined: Oct 2001
Posts: 6,160
Member
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Member
Joined: Oct 2001
Posts: 6,160 |
It sounds like the PFK is already programmed to be something else and needs to be "blanked" first.
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Joined: Nov 2006
Posts: 16
Member
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OP
Member
Joined: Nov 2006
Posts: 16 |
I am pretty sure we blanked them, I will try again.
If we press the button, whether on hook, off hook, or in intercom it doesn't do anything
re-blanking now..
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Joined: Nov 2006
Posts: 16
Member
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OP
Member
Joined: Nov 2006
Posts: 16 |
Re-blanking them did it
Thanks!!
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Joined: Nov 2006
Posts: 16
Member
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OP
Member
Joined: Nov 2006
Posts: 16 |
QUick question, how do I do this to a phone without a display? I have a feeling this system is going to be thrown out the window soon! 
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
Try putting a display phone in it's place--program the key--then put the non-display back.
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