|
|
|
|
Joined: Nov 2007
Posts: 16
Member
|
|
Member
Joined: Nov 2007
Posts: 16 |
We have and old DXP Plus running 11b on the shelf that we wanted to upgrade to 17d. Turned it on and everything came up fine - green lights on the CPU and SRV and was able to log in no problem. I downloaded the 15c bin from vertical, used labelbin to serialize it, then connected to the DXP and started the system software upgrade. Once the status bar was almost to the end, I encountered a pop up stating that there had been a communications error. Upon clicking "Ok", VMMI disconnected, and I haven't been able to log in since. The services board is stuck in the out of service position with a red light.
I've rebooted the system, and, after calling King Tech., shorted the capacitors on the software board on their advice. Still co change.
Any help would be greatly appreciated. Thanks.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jul 2005
Posts: 146 Likes: 1
Member
|
|
Member
Joined: Jul 2005
Posts: 146 Likes: 1 |
bgorton,
I would use hyper terminal to try and log in for diagnostic purposes. Use same parameters as VMMI.
To begin with you will know immediately if you can connect. Space bar twice and you should get DXP splash.
|
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
|
Member
Joined: Jul 2003
Posts: 6,768 |
You most likely have an old version of DXPCPU-pls, DXRAM-pls and/or DXSRV-pls. You can't just go to the lastest version. Version 15C was a rock-solid level of software for the DXP/DXP-plus. What purpose do you have for wanting 17d?
|
|
|
|
|
Joined: Nov 2007
Posts: 16
Member
|
|
Member
Joined: Nov 2007
Posts: 16 |
We want to use it as a backup for an existing DXP Plus that is running a version of 17 already. At this point, I'd be happy with getting the system to 15C, which is what I'm trying to do now and am running into the issue of getting nearly to the end of the upload of the serialized 15C (480) software and getting the comm error I mentioned above.
The cpu board is a PLS4. Should I be able to upgrade from 11B to 15C using that, or do I need a PLS6?
|
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
|
Member
Joined: Jul 2003
Posts: 6,768 |
PLS4 is a memory board mounted on the CPU and it is for the 480 version. The revision numbers of the DXCPU-pls, DXSRV-pls and the PLS4 are what's important to know before you can upgrade. I don't remember the versions required for 15C at this time but I do know the versions at the time of 11B software will not work with 13 and above.
If that DXP-pls is all original your out of luck without a hardware upgrade.
|
|
|
|
|
Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
|
|
|
|
Forums84
Topics94,518
Posts639,984
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
![[Linked Image]](https://sundance-communications.com/forum/images/559.jpg)