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Joined: Dec 2004
Posts: 1
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Joined: Dec 2004
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Relevant Background:
We currently have a Sprint Protege system (or maybe thats just the phone?) with approx 42 extensions. We have 1 T1 line, which is handling our phone and internet. We have about 8 salesman nationwide with thier own offices. The system is about 8 years old.
Our goals:
A phone system with a much simpler user interface that will hopefully allow us to take a lot of the maintenance internally (switching extensions, managing voicemail, etc) or atleast a system that doesnt require site visits for this.
I've been given the task in assisting in the selection of our new phone system and I'm a bit clueless as to what I even need to be concerned about. I've read a bunch of posts on this site and the consensus is that the installer is BIG part of the equation and I shouldnt be afraid to ask the hard questions. Problem I have is that I dont know what the hard questions are!
Obviously, I'd love for someone to say "<BRAND> is the system for you" but I doubt this is going to be so easy. If there are features I need or systems i should consider or questions I should ask the our local reps, i'd love to hear from you. If you are a local rep, i'd love to hear from you too! Thanks!
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Dave
[This message has been edited by cheeseroc (edited December 01, 2004).]
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Joined: May 2003
Posts: 2,267
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Joined: May 2003
Posts: 2,267 |
Well.. If you would like to have your remote salesmen be able to connect to your system, you might want to look into at least a partial VOIP solution. As far as finding a good vendor, I would just ask around. If you are a member of the Chamber of Commerce or some other local business organization, ask some of those people. Also, a good dealer rep will ask you a LOT more questions than you should need to ask them. That is a good tip-off as to the quality of the dealer. They should ask you a ton of questions about your business and its wants/needs in a system before they suggest a system. They should also be willing and able to explain in depth why their system is superior to others. ------------------ Intertel Telephone Repair Toshiba Telephone Repair
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Joined: Aug 2003
Posts: 1,573
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Joined: Aug 2003
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CISCO VOIP IS THE WAY TO GO..........
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Joined: Sep 2004
Posts: 4,155 Likes: 2
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Joined: Sep 2004
Posts: 4,155 Likes: 2 |
..if you don't need any phone features. Just kidding! ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/wink.gif) [This message has been edited by Coral Tech (edited December 01, 2004).]
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Joined: Oct 2001
Posts: 6,160
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Joined: Oct 2001
Posts: 6,160 |
contact Capitol, he's in your area and has proved himself on this board many times.
mark
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