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Joined: Sep 2006
Posts: 24
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Member
Joined: Sep 2006
Posts: 24 |
I have a keyvoice Corporate with a 4 ports Rhetorex card. I can only see 2 ports activated at the screen. How can I activate the other 2.
thnaks in advance.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Sounds like you have a restricted 2 port key on the system. You'd need to buy a 2 port expansion from an authorized Vertical/Comdial dealer or buy a 4 port key to put on your system. Don't believe there was a 2 port Corporate Office Key.....
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Joined: Sep 2006
Posts: 24
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Member
Joined: Sep 2006
Posts: 24 |
Well the system I have is a Corporate and it is 2 Ports.
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Doesn't First Time Setup allow configuration of number of ports (based on what the key will allow, that is)?
Justin
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Joined: Sep 2006
Posts: 24
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Member
Joined: Sep 2006
Posts: 24 |
I did 1st time setup and took option 4 lines.
Still came up with 2 ports.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
The key is restricted to a 2 port system.
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Joined: Sep 2006
Posts: 24
Member
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Member
Joined: Sep 2006
Posts: 24 |
Found out what the Problem Was !!!
---------------------------------------
Also I'm looking for the file Switches.txt.
Can anyone help.
No complaining please.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Switches.txt and numlines.txt are generated by Comdial based on the key serial number. That is what turns on the additional 2 ports on the key. Each site has a different number.
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Joined: Sep 2006
Posts: 24
Member
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Member
Joined: Sep 2006
Posts: 24 |
No, it is not.
I've already activated 4 ports or whatever I need.
Switches.txt has some other applicaions.
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Did you put the right cords on it!
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