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#41951 01/25/10 03:43 PM
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I have a keyvoice Corporate with a 4 ports Rhetorex card. I can only see 2 ports activated at the screen. How can I activate the other 2.
thnaks in advance.

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#41952 01/25/10 04:17 PM
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Sounds like you have a restricted 2 port key on the system. You'd need to buy a 2 port expansion from an authorized Vertical/Comdial dealer or buy a 4 port key to put on your system. Don't believe there was a 2 port Corporate Office Key.....


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#41953 01/26/10 01:37 AM
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Well the system I have is a Corporate and it is 2 Ports.

#41954 01/26/10 02:09 AM
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Doesn't First Time Setup allow configuration of number of ports (based on what the key will allow, that is)?

Justin

#41955 01/26/10 02:26 AM
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I did 1st time setup and took option 4 lines.
Still came up with 2 ports.

#41956 01/26/10 03:47 AM
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The key is restricted to a 2 port system.


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#41957 01/27/10 08:46 AM
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Found out what the Problem Was !!!
---------------------------------------
Also I'm looking for the file Switches.txt.
Can anyone help.
No complaining please.

#41958 01/27/10 09:26 AM
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Switches.txt and numlines.txt are generated by Comdial based on the key serial number. That is what turns on the additional 2 ports on the key. Each site has a different number.


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#41959 01/27/10 10:01 AM
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No, it is not.
I've already activated 4 ports or whatever I need.
Switches.txt has some other applicaions.

#41960 01/27/10 10:13 AM
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Did you put the right cords on it!

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