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Joined: Mar 2010
Posts: 54
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Joined: Mar 2010
Posts: 54
I have a customer (bank) using Interchange 12.1 with a call center and about 250 mailboxes.

Bank policy states all PC on the network must be protected by there Symantec client that runs all day long.

This seems to be a real resource hog as it boggs the VM down so much the call center has a large amount of issues.

What files can I omitt from the scan to lower the resource level Symantec is using on this PC.

No, I can't take it off the network because a few people are using VM to email's.

[Edited to correct typo in Subject, for search purposes. JE]


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Joined: Jun 2004
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Moderator-Comdial, ESI, Voicemail, Cisco
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Security or convenience. Which do they want?

Why does Symantec need to be scanning so intensively all day long?

Justin

Joined: Aug 2004
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Symantec is a resource hog. Last I checked it was not a Vertical supported or recommended product. I think you're either faced with losing the VM to email functionality or using another virus protection platform. There are other platforms that are less resource intensive.


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