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#422108 08/16/04 02:07 PM
Joined: Aug 2004
Posts: 2
wp7705 Offline OP
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I am upgrading a compact dcs w/ CID. how do I:

1) obtain the necessary laptop/pc sw to 'backup' the dB before I take the system down?
2) obtain necessary programming info?

And, what do I need to watch out for?

thx
wp

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#422109 08/16/04 02:15 PM
Joined: Sep 2001
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pvj Offline
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I am going to assume that you are not a dealer?To upgrade you would need the new software,Ram 2 card and the Misc 2 card.Enabling the cid isn't that hard you assign trunks as cid trunks and allow it on a station basis.You can also decide whether name or number appears first.
You also need to assign review blocks if needed.

[This message has been edited by pvj (edited August 16, 2004).]

#422110 08/16/04 02:27 PM
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wp7705 Offline OP
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sorry. I am working for a dealer and already have the hw. in fact, I have the manual too. but, as I was reading it, it indicated that it was a good idea to back up the system dB before replacing the RAM, etc.

thx

Quote
<font face="Verdana, Arial" size="2">Originally posted by wp7705:
I am upgrading a compact dcs w/ CID. how do I:

1) obtain the necessary laptop/pc sw to 'backup' the dB before I take the system down?
2) obtain necessary programming info?

And, what do I need to watch out for?

thx
wp
</font>

#422111 08/16/04 03:50 PM
Joined: Sep 2001
Posts: 2,290
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pvj Offline
Moderator-Executone-Isoetec, Samsung
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Your dealer should be able to download the software off of the ebiz site then.It is dependent on what the software level is.


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