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Joined: Aug 2004
Posts: 2
Member
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OP
Member
Joined: Aug 2004
Posts: 2 |
I am upgrading a compact dcs w/ CID. how do I:
1) obtain the necessary laptop/pc sw to 'backup' the dB before I take the system down?
2) obtain necessary programming info?
And, what do I need to watch out for?
thx
wp
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
I am going to assume that you are not a dealer?To upgrade you would need the new software,Ram 2 card and the Misc 2 card.Enabling the cid isn't that hard you assign trunks as cid trunks and allow it on a station basis.You can also decide whether name or number appears first.
You also need to assign review blocks if needed.
[This message has been edited by pvj (edited August 16, 2004).]
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Joined: Aug 2004
Posts: 2
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OP
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Joined: Aug 2004
Posts: 2 |
sorry. I am working for a dealer and already have the hw. in fact, I have the manual too. but, as I was reading it, it indicated that it was a good idea to back up the system dB before replacing the RAM, etc. thx <font face="Verdana, Arial" size="2">Originally posted by wp7705:
I am upgrading a compact dcs w/ CID. how do I:
1) obtain the necessary laptop/pc sw to 'backup' the dB before I take the system down?
2) obtain necessary programming info?
And, what do I need to watch out for?
thx
wp</font>
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Joined: Sep 2001
Posts: 2,330 Likes: 7
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,330 Likes: 7 |
Your dealer should be able to download the software off of the ebiz site then.It is dependent on what the software level is.
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