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Joined: Mar 2004
Posts: 488
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OP
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Joined: Mar 2004
Posts: 488 |
I started a Communications company in Jan. i worked for a Toshiba dealer for 10 years. I tryed to get the Panasonic line but the rep. won't send the information. I was wondering about the Samsung Line the rep sent the info. How is it to work with, and what is the pricing like Thanks for your help
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
I have heard mixed results about Samsung. I sell ESI and have been very happy with the systems and the support they provide - email me if you would like contact info.
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Joined: Aug 2004
Posts: 114
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Member
Joined: Aug 2004
Posts: 114 |
That ESI VIP system look pretty look on their web site.
Hey, why did Panasonic refuse to send you any information? That is not right.
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Joined: Sep 2001
Posts: 2,290 Likes: 5
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,290 Likes: 5 |
Samdsung is a pretty decent switch.I am also a dealer in Canada for them.I guess it depends on what you are looking for but quality wise I have no real complaints. Pricing seems pretty decent but I don't have a whole lot of other pricing to compare it to.
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Joined: Aug 2004
Posts: 4
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Joined: Aug 2004
Posts: 4 |
Samsung is a really flexible system it allows you to do lots more than panasonic kxtd, however samsung has serious issues with software(i can list a few of them), if you install a panasonic it will stay there for a long time,samsung will do crazy things on you and they will have the answers but dont be surprised if you have to reprogram the system from scratch a couple of times, panasonic just came up with kxtda series and its almost as flexible as samsung,, good luck
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Joined: Sep 2004
Posts: 1
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Joined: Sep 2004
Posts: 1 |
I agree with the previous posts about the Samsung systems being flexible. There aren't too many times you won't be able to customize the system to your customers requirements.
From a Technical side the nice thing about the Samsung products are they all program the same. If you know how to program a DS616 you would be able to get through programming a "Plain" iDCS 500. (All the programming codes are the same.) Most systems that get installed just plain and simply run. I have not had the issues that Dan10 has had, although I will admit there are some software issues but they tend to be small or unique.
From a Sales standpoint, Samsung is a recognized brand and the pricing is competitive.
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Joined: May 2004
Posts: 743 Likes: 1
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Joined: May 2004
Posts: 743 Likes: 1 |
I am a dealer for Samsung and ESI. Two different switches completely. Each has its own application with a customer. For flexibility, Samsung can mix and match. ESI is some what limited in some point (Analog ext.) We have been a Samsung Dealer longer than ESI, and have been satisfied.
Price is the whole game. If a customer want frills in one package, ESI. For one that wants this and that, Samsung.
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