atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Product to Sell

I started a Communications company in Jan. i worked for a Toshiba dealer for 10 years. I tryed to get the Panasonic line but the rep. won't send the information. I was wondering about the Samsung Line the rep sent the info. How is it to work with, and what is the pricing like Thanks for your help

I have heard mixed results about Samsung. I sell ESI and have been very happy with the systems and the support they provide - email me if you would like contact info.

That ESI VIP system look pretty look on their web site.

Hey, why did Panasonic refuse to send you any information? That is not right.

Samdsung is a pretty decent switch.I am also a dealer in Canada for them.I guess it depends on what you are looking for but quality wise I have no real complaints.
Pricing seems pretty decent but I don't have a whole lot of other pricing to compare it to.

Samsung is a really flexible system it allows you to do lots more than panasonic kxtd, however samsung has serious issues with software(i can list a few of them), if you install a panasonic it will stay there for a long time,samsung will do crazy things on you and they will have the answers but dont be surprised if you have to reprogram the system from scratch a couple of times, panasonic just came up with kxtda series and its almost as flexible as samsung,, good luck

I agree with the previous posts about the Samsung systems being flexible. There aren't too many times you won't be able to customize the system to your customers requirements.

From a Technical side the nice thing about the Samsung products are they all program the same. If you know how to program a DS616 you would be able to get through programming a "Plain" iDCS 500. (All the programming codes are the same.) Most systems that get installed just plain and simply run. I have not had the issues that Dan10 has had, although I will admit there are some software issues but they tend to be small or unique.

From a Sales standpoint, Samsung is a recognized brand and the pricing is competitive.

I am a dealer for Samsung and ESI. Two different switches completely. Each has its own application with a customer. For flexibility, Samsung can mix and match. ESI is some what limited in some point (Analog ext.) We have been a Samsung Dealer longer than ESI, and have been satisfied.

Price is the whole game. If a customer want frills in one package, ESI. For one that wants this and that, Samsung.