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Joined: Sep 2007
Posts: 1,173
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Joined: Sep 2007
Posts: 1,173 |
Has anyone used ACT! with the OfficeServ CTI/Call application? We have an account interested in setting it up and are just wondering if it is worth taking on, or if it is a nightmare.
Assuming we are talking about the latest ACT! software version 10 (ACT! 2008).
Thanks.
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Joined: Sep 2005
Posts: 690
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Joined: Sep 2005
Posts: 690 |
IF ACT has a TAPI compliant dialing option it should be compatible. "In theory" I haven't had a chance to try it out yet though. You could set up officeserve link/call using the demo version to test it out before they buy it.
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Joined: Mar 2008
Posts: 24
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Joined: Mar 2008
Posts: 24 |
Hi Noisycow
Can you please let me know if this end up working for you? I would also like to try this and a lot of users have ACT in my office.
Thanks!
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Joined: Sep 2007
Posts: 1,173
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Joined: Sep 2007
Posts: 1,173 |
I am waiting for an answer from Samsung. I heard a rumor that V6 and V7 are ok, but the V10 doesn't do the trick - wrong/missing DDE. When I know more, will post. ACT! is huge so I really hope so.
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