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Joined: Sep 2007
Posts: 1,173
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Joined: Sep 2007
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Has anyone used ACT! with the OfficeServ CTI/Call application? We have an account interested in setting it up and are just wondering if it is worth taking on, or if it is a nightmare.

Assuming we are talking about the latest ACT! software version 10 (ACT! 2008).

Thanks.

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Joined: Sep 2005
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IF ACT has a TAPI compliant dialing option it should be compatible. "In theory" I haven't had a chance to try it out yet though. You could set up officeserve link/call using the demo version to test it out before they buy it.

Joined: Mar 2008
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Hi Noisycow

Can you please let me know if this end up working for you? I would also like to try this and a lot of users have ACT in my office.

Thanks!

Joined: Sep 2007
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I am waiting for an answer from Samsung. I heard a rumor that V6 and V7 are ok, but the V10 doesn't do the trick - wrong/missing DDE. When I know more, will post. ACT! is huge so I really hope so.


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