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How can I determine which model of Comdial I have? There is no writing evident on the hardware.
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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
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That is a mighty tough question to answer. The best place to start is to provide the phone model numbers from the labels on them. That will narrow the search field considerably.
Ed Vaughn, MBSWWYPBX
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Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
look for a label on the side or bottom of the KSU
Skip
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Serving SW and West central Fl since 1984
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Joined: Mar 2001
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Size, color description of KSU--color, description, model number of phone. Just like with any other phone system, car, boat, house.... 
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Joined: Apr 2004
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I could find no labels or stickers. It is a 4 line X 8 station system. Two RJ14 plugs for lines-L1&L2 and an amphenol for stations. I looked at a DX-120 picture and it looks the same. The phones are Impact 12 buttons with display and spkrphone-no numbers on sets either (sheesh!)
I found a users manual for the sets and it says it will work with DXP-80 and DXP-120s, but the pictures of the DXP's I have seen looks different than the ksu.
Would 12 btn Impct phones work with a DX-120?
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Joined: Mar 2001
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
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No, Impact phones will, however work with a DSU I (Black steel cabinet) or a DSU II (Grey steel cabinet). At the top of the cabinet, there should be a Comdial sticker --on the side where the amphenol connector is--that has a model number like "j0816" or something like that.
The DX120 is plastic--dark grey in color--but has no amphenol connectors on it at all.
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Joined: Apr 2004
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Access is hard for a closeup, but first letter looks like a G. I think it reads "G0408.
Thanks
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Joined: Apr 2004
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OK. Looks like G0408 was correct for a DSU in a black steel cab-thanks. Now I need to change the lines or ringing. All phones have
Line 1 Ring
Line 2 Ring
Customer wants
10- L1 R L2 R
11- L1 R
12- L2 R
Or -
11-L1 R L2 No R
12-L1 No R L2-R
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Joined: Mar 2001
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
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If you plan on maintaining this system, you're going to have to get your hands on a Tech Manual. Program 54--Flexible Ring Assignments. You may also want to do a Master Clear of the system to get rid of all unwanted programming. Has the customer had this system working for some time?? If the rest of the programming is OK, you can just use program 54. Good Luck.
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Joined: Apr 2004
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Just like most of the other manuals, this one is not completely descriptive.From what I read, I am to program using one of the attendants-
-dial the sta/line config
-dial the direct ringing code
-dial the sta port
-dial * to save
Does that sound correct? I could use some help. If you have more details, just PM me, or confirm here.
Thanks
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