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#433517 01/23/09 03:17 PM
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Customer has 2 cabinet OS500 w/MGI, PRI, SLI, DLI etc. svmi8e went down, When I connect laptop and do reset, Svmi starts with boot menu and can select launch svmi but system stops at blue screen (SVM call processing family) then after a minute or so keeps restarting. I can pull all files off flash card. My question is: Should I format flash card and reload dbase? is the problem w/ flash or mother board? If I boot to DOS prompt is there a command to fix issue? Also, I have installed a SVMi 16e temporarily and it came up fine.

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#433518 01/23/09 08:05 PM
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I had the same trouble with an SVMI4 (not e), exactly the same symptoms. Ended up being a bad sector on the CF card making a file corrupt. Replace the CF card. Reformatting it only delayed it for us, the problem came back a few days later. Format a new flash card and see if you can copy the files over, or get a clean copy of the files and rebuild the database


~ Marty

Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want.

Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience

http://www.vernontelecom.com
#433519 01/26/09 01:17 PM
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Do you mean format the flash card or default the system from cd dta prompt? My understanding is when you format the flash card you remove some proprietary info that makes the flash card inoperable.

#433520 01/27/09 05:02 AM
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do you know how to show the hidden files on the flash drive.

#433521 01/27/09 09:55 AM
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That information will have to be sent in a private message. We will not allow that type of information on the open boards.

Thank you for understanding.

#433522 01/27/09 01:38 PM
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PM sent.


~ Marty

Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want.

Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience

http://www.vernontelecom.com
#433523 02/02/09 02:24 PM
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Well Folks, here is the end result. My mistake was to format flash card. This is a no no. Installed new flash and reprogrammed system. All O.K. Thanks All.

#433524 02/03/09 06:01 AM
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did you format the old card or a new card? I have done this (and continue to) many times to get a customer up and running or to increase storage time on the older systems with 100% success.


~ Marty

Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want.

Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience

http://www.vernontelecom.com

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