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Joined: Feb 2004
Posts: 842
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Joined: Feb 2004
Posts: 842 |
We have 1 IP phone that is garbled when talking.
And in 840 it shows the signal and voice ports. For all the connected IP phones, it has something other than 6000 and 9000.
Maybe the forwarded ports on the router are wrong I suspect. Anyone see this?
Chaz
6000 9000 Disconnect
1033 4292 V03.21
1035 9000 V03.21
1049 1051 V03.21
1027 2337 V03.21
1802 9000 V03.21
1026 2264 V03.21
2606 2285 V03.21
14589 44788 V03.21
33347 44787 V03.21
14578 44785 V03.21
3843 3846 V03.21
14584 44786 V03.21
1113 1433 V03.18
2686 1450 V03.21
6000 9000 Disconnect
6000 9000 Disconnect
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Joined: May 2007
Posts: 1,218
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Posts: 1,218 |
Anytime you see strange port numbers listed it is a direct result of an issue with the router. Typically the problem is one-way audio. If the audio is garbled, try changing the codec to G729. Garbled audio is usually the result of bandwidth issues.
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Joined: Feb 2004
Posts: 842
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Joined: Feb 2004
Posts: 842 |
Thanks Marc. The codecs are all set to .729
I changed only the one for that IP phone having issues to .711 just to see. I will let you know.
The provider is asking for a way to determnine proper bandwidth for the IP phones.
Chaz
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Joined: Aug 2007
Posts: 23
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Joined: Aug 2007
Posts: 23 |
I would make sure your ITP software is on the latest software. I had this problem once and when I upgraded my ITP phone it went away. Also the 1.24 MGI load has fixed a lot of problems with the port numbers not showing up properly.
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Joined: Feb 2004
Posts: 842
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Joined: Feb 2004
Posts: 842 |
Yes, we are scheduling an upgrade next week.
Also, going to try and put that phone on the outside of the far end router. That way it is truly public.
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