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#435679 11/27/09 01:10 AM
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I have an SVMi-8E Release 4.3 V1

I'm trying to set up multiple greetings in one mailbox so that the user can select from 3 different messages. I have recorded my no answer and busy messages, but every time I dial in from external number, I keep getting my main mailbox greeting.

Can anybody shine some light on this

Thanks

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#435680 11/27/09 05:44 AM
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This may sound stupid but did you complete the mailbox set up? Then select the greeting to be played. eg: "your no answer greeting is ?" to select this greeting press ?

I have made that mistake in the past.

#435681 11/27/09 09:40 AM
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I got it to work. When I set up the voicemail I removed the '??? search EXT 01' from the 'forward trunk' menu.

I therefore entered '337 search EXT 01' in the 'forward trunk' menu and hay presto it worked.


Moderated by  nameless, pvj 

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