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#436359 02/25/10 04:57 PM
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Ray01 Offline OP
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I got a customer that has a DCS system with 24 (b) DCS phones. When he tries to pick up the phone while a call comes in, he HAS to PRESS a C.O. button 1st. All the other phones are fine. What program is there to grab the CO line first.

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#436360 02/25/10 05:35 PM
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Ringing line preference. You will see how to enable it in a keyset user guide.

His phone must be actually ringing for it to work.

#436361 02/25/10 08:38 PM
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I believe posting user-level programming is OK, so I looked it up -

It is TRANSFER button + 110.

Enter 061 to turn it on. 060 to turn it off. Then TRANSFER again.

#436362 02/25/10 08:49 PM
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I didn't think the numbers like the 061 worked on the old DCS systems?
May have to use the up/down volume keys and the right softkey

#436363 02/26/10 12:30 AM
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Ray01 Offline OP
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Thanks

I'll give it a try

#436364 02/26/10 02:34 AM
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Transfer 110 81 will turn on ringing line preference but my guess is this phone is not set up to ring.It has to ring for this feature to work as Noisycow said.

#436365 02/26/10 07:25 AM
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Ray01 Offline OP
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Thats what it was. No Ring. 3 other phones very close by and I thought it was ringing.

#436366 02/26/10 10:26 AM
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Have a problem with smi-4 samsung system.
Believe I have changed pass word for on mail box
but can not find how to change voice message.
Not sure how to explain problem completely.

basicly need help with voice messages for system

#436367 02/26/10 10:41 AM
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John G,

Welcome to Sundance. I would suggest starting your own topic because this topic isn't related to your issue.


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