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Joined: Aug 2009
Posts: 432
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Joined: Aug 2009
Posts: 432 |
I got a customer that has a DCS system with 24 (b) DCS phones. When he tries to pick up the phone while a call comes in, he HAS to PRESS a C.O. button 1st. All the other phones are fine. What program is there to grab the CO line first.
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Joined: Sep 2007
Posts: 1,173
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Ringing line preference. You will see how to enable it in a keyset user guide.
His phone must be actually ringing for it to work.
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Joined: Sep 2007
Posts: 1,173
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Posts: 1,173 |
I believe posting user-level programming is OK, so I looked it up -
It is TRANSFER button + 110.
Enter 061 to turn it on. 060 to turn it off. Then TRANSFER again.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
I didn't think the numbers like the 061 worked on the old DCS systems?
May have to use the up/down volume keys and the right softkey
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Joined: Aug 2009
Posts: 432
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Transfer 110 81 will turn on ringing line preference but my guess is this phone is not set up to ring.It has to ring for this feature to work as Noisycow said.
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Joined: Aug 2009
Posts: 432
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Joined: Aug 2009
Posts: 432 |
Thats what it was. No Ring. 3 other phones very close by and I thought it was ringing.
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Joined: Feb 2010
Posts: 1
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Joined: Feb 2010
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Have a problem with smi-4 samsung system.
Believe I have changed pass word for on mail box
but can not find how to change voice message.
Not sure how to explain problem completely.
basicly need help with voice messages for system
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Joined: May 2007
Posts: 1,218
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Joined: May 2007
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John G,
Welcome to Sundance. I would suggest starting your own topic because this topic isn't related to your issue.
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