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#438713 02/15/11 10:25 AM
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Hi guys, I have an OS7200 that users could dial in there DDI's from, and when they hit there voicemail (SVMi?) press * or # (can't remember which) and enter there pin to check there messages.

This doesn't seem to work any more, any ideas where I can set this up again?

I have had a look through with Installation_Tool and can't find anything promising.

Thanks for any suggestions!

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#438714 02/15/11 03:36 PM
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It is # whilst they are listening to their greeting, assuming its an SVMi

#438715 02/15/11 08:42 PM
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it should be *# + ext number + user passcode

#438716 02/16/11 10:09 AM
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Guys, awesome replys thanks a lot!

# While listening to the greeting is doing the trick, and I have realised the problem isn't that the functionality has stopped, rather just that the voice prompt asking for the PIN has gone.. no problems, I just need to educate the users.

Thanks again


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