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Samsung Prostar old DCS PCS? #439603 06/17/11 03:24 AM
Joined: Apr 2009 Posts: 194 San Diego, CA Telesystems OP Member
OP Telesystems Member Joined: Apr 2009 Posts: 194 San Diego, CA	Customer had alarm guy move their old Samsung DCS PCS? from one floor to another, with Amanda voice mail. Now phones do not ring, and Amanda Voice mail cannot be accessed. Is this system same as old Macro-Tel? ( I have Macro-Tel Manual) I think pw may be different? What pair does AMANDA hook up to? Thank you!! Telesystems technician

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Re: Samsung Prostar old DCS PCS? #439604 06/17/11 06:48 AM
Joined: Apr 2008 Posts: 457 Jacksonville,Fl bmreen Member
bmreen Member Joined: Apr 2008 Posts: 457 Jacksonville,Fl	Nope nothing like Macrotel. The Macrotel was similar in programming of the Samsung 816/816 Plus. The Amanda will hook up to the SLI card but to function correctly the ports must be VMAA ports. Bobby Mreen Communications Technician

Re: Samsung Prostar old DCS PCS? #439605 06/17/11 07:24 PM
Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia nameless Moderator-Samsung
nameless Moderator-Samsung Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia	I wonder if you have lost programming after the move?

Re: Samsung Prostar old DCS PCS? #439606 06/17/11 10:54 PM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	Tell em to have the alarm guy figure it out... if he is qualified to move a system he should be able to troubleshoot one as well. John Corrigan New Phone Systems and Service

Re: Samsung Prostar old DCS PCS? #439607 06/18/11 05:43 PM
Joined: Sep 2007 Posts: 1,173 Portland Noisycow Member
Noisycow Member Joined: Sep 2007 Posts: 1,173 Portland	+1 on that UpstateNY. I wouldn't touch it. www.voipportland.com

Re: Samsung Prostar old DCS PCS? #439608 06/19/11 12:41 AM
Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA upstateny Moderator-ESI, Shoretel
upstateny Moderator-ESI, Shoretel Joined: Aug 2002 Posts: 2,608 Albany, N.Y. USA	Quote Originally posted by Noisycow: +1 on that UpstateNY. I wouldn't touch it. Yup .... you might give up a couple of hundred dollars in gross revenue. But ... if more of us would refuse to clean up after computer guys, electricians and alarm guys steal our work and then screw it up the word might get out a little more. I just took a wiring job away from a sparky.... i just told the customer our pricing was the same and the opportunity for issues increased dramatically if we didn't do the wiring... if we do the wiring it will be done with no issues... period! John Corrigan New Phone Systems and Service

Re: Samsung Prostar old DCS PCS? #439609 06/21/11 02:31 PM
Joined: Apr 2007 Posts: 610 Likes: 1 Massachusetts RM SYSTEMS Member
RM SYSTEMS Member Joined: Apr 2007 Posts: 610 Likes: 1 Massachusetts	I will clean up another vendors horror show but I make it very clear to the customer we can correct it but time and material only.If the customer insists on a flat price I will walk away.

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