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Joined: Jul 2010
Posts: 28
Member
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OP
Member
Joined: Jul 2010
Posts: 28 |
7200 page issue
i have customer with:
7200 - v4.51
cabinet 1
0=mp20 1=8sli 2=8sli 3=oas 4=tepri 5=16dli2
cabinet 2
0=exp 1=svmi 2=none 3=16dli2 4=oas 5=16dli2
they reported that a call in progress from a digital set (EXT TO EXT) start playing over the EXT page-
the EXT (misc) page port is being used and is feeding amp for overhead pg - they all have page buttons programmed so they dont dial codes.
it has only happened once, but is a concern for sure! i have checked all common stuff (crimp end, no loose wires, nothing shorted out, ect).
i had a similar issue on a 7100 where MOH started playing over EXT PAGE and customer had to reset system to clear it - i have since upgraded software on that system for diff reason and it hasnt happened again-dont know if it was related to upgrade or not.
would welcome any ideas or advice on this one
thanks
ted
-I appreciate your time and help-
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Joined: Mar 2011
Posts: 22
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Member
Joined: Mar 2011
Posts: 22 |
Could be a case of OE operator Error?
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Joined: Jun 2007
Posts: 115
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Member
Joined: Jun 2007
Posts: 115 |
Also had a problem with paging on this software. Upgraded to resolve this and the problem was gone. latest here 4.53c
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Joined: Aug 2009
Posts: 75
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Member
Joined: Aug 2009
Posts: 75 |
Software bug. I'm sure I've read a call can be heard over external page under a certain scenario.
Upgrade to latest firmware.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
The oas card in the 2nd cabinet needs to move to slot 3 (oas is a 32bit card, and the only 32bit slot in the exp cab is slot 3), you shouldn't be able to use the slot next to it in your current config.
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