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Joined: May 2008
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I have a Ring group created and would like to forward to a voicemail box after it rings a certain amount of time. I am doing this by using the overflow attendant. After it rings the phone in the overflow attendant it then tries to transfer to vm but gives message of " im sorry that is an invailid location." Then plays the main greeting. I have the intercom forward set to go to VM currently on that stations programming. Am I missing something or should I be doing it a different way? Thanks!
ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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Joined: Jul 2011
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err what system...
prob easiest to edit trans.txt
does the xt have a mb
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Joined: Oct 2001
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if it's a DX80 /120 system your building the UCD group wrong.
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Joined: May 2008
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ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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Joined: May 2008
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@dtcd21 Yes the extension has a vm box.
ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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Joined: Jul 2011
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keyvoice/interchange i assume?
did you try resetting the switch? i've had it be something as dumb as that before, hunt groups quit ringing, got the same error you did, etc.
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Joined: May 2008
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Yes Keyvoice Interchange.
I have not power cycled. I can definatly try that though...
ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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Joined: May 2005
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The answer is going to be in the trans.txt file with using the trace. DO you know Comdial?
Jim
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Joined: May 2008
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Yes I Do know Comdial. Been working on Keyvoice voicemails for about 5 years, certified in dx80/120, work on Dsu, dxp, fx for about 5 years as well. I havent had to modify the trans.txt for any issues in the past but I know exactly what your talking about and have viewed it many times. The answer that is in the trans.txt, what line am I looking for or ?
Thanks.
ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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Joined: May 2008
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Sorry, I see using the trace command. Does it describe this in the manual?
ESI Master Tech, ICC Master Tech, Keyvoice, Comdial, Ipiphony, Cisco UC500, ATT Synapse, A+, Net+,
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