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Joined: May 2008
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I have a Ring group created and would like to forward to a voicemail box after it rings a certain amount of time. I am doing this by using the overflow attendant. After it rings the phone in the overflow attendant it then tries to transfer to vm but gives message of " im sorry that is an invailid location." Then plays the main greeting. I have the intercom forward set to go to VM currently on that stations programming. Am I missing something or should I be doing it a different way? Thanks!


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err what system...
prob easiest to edit trans.txt
does the xt have a mb

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if it's a DX80 /120 system your building the UCD group wrong.

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Sorry, its an FX-II


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@dtcd21 Yes the extension has a vm box.


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keyvoice/interchange i assume?
did you try resetting the switch? i've had it be something as dumb as that before, hunt groups quit ringing, got the same error you did, etc.

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Yes Keyvoice Interchange.
I have not power cycled. I can definatly try that though...


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The answer is going to be in the trans.txt file with using the trace. DO you know Comdial?

Jim


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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Yes I Do know Comdial. Been working on Keyvoice voicemails for about 5 years, certified in dx80/120, work on Dsu, dxp, fx for about 5 years as well. I havent had to modify the trans.txt for any issues in the past but I know exactly what your talking about and have viewed it many times. The answer that is in the trans.txt, what line am I looking for or ?
Thanks.


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Sorry, I see using the trace command. Does it describe this in the manual?


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