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Boss/Secretary function
#440392 09/26/11 05:24 AM
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DebNEI Offline OP
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I am having an issue with groups so I wanted to see how the Boss/Secretary feature works. I can see that in MMC303 I simply add the extension of the secretary next to the Boss, is there anything elase I have to do either in the system or on the phone to make this work?

Deb

Samsung Telephones and Equipment
Re: Boss/Secretary function
#440393 09/26/11 10:19 AM
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I've never used it, but i vaguely remember seeing soemthing about it in COS...

Re: Boss/Secretary function
#440394 09/26/11 12:54 PM
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you can have one boss and up to 4 secretarys
but you must have a dedicated boss key on all extns even boss plus a station designated as boss may not be assigned as a secretary of of another boss hope that makes sense

Re: Boss/Secretary function
#440395 09/27/11 03:42 AM
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I think the Boss/Secretary thing is not what I was looking for. if I did the programming right, this is used as an intercom between two people, correct?

Deb

Re: Boss/Secretary function
#440396 09/27/11 09:21 AM
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boss secretary is use so the secretary can take can filter calls for the boss internal as well as extnl

Re: Boss/Secretary function
#440397 09/28/11 02:29 AM
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What exactley are you trying to achieve that stn group and boss/secretary arn't working?

Re: Boss/Secretary function
#440398 09/28/11 04:39 AM
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I have setup a bunch of Groups and one is not working now, the caller goes to our main voicemail box instead of the main person's voicemail which it was doing for a long time, so I was looking into setting up a Boss/Secretary thing but was not sure how it all worked and didn't know how to set it up, but I saw it in the 7400 system so was wondering how it differed from Groups.

Re: Boss/Secretary function
#440399 09/28/11 12:58 PM
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Sounds like your problem is a mailbox has been deleted.

What does the port activity show when the call ends up in the main mailbox instead of the other one?


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